Privacy Policy

Introduction

Welcome to Moople Academy Private Limited (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website, services, or interact with us in any way.

1. Data We Collect

We may collect the following types of personal data from you:

  • Personal Information : Name, email address, phone number, age, gender, and other identifiable data you provide.
  • Usage Data : Information about how you interact with our website, including IP address, browser type, and browsing activity.
  • Transaction Data : Information related to your purchases or inquiries, such as payment details, products ordered, and correspondence history.

2. How We Use Your Data

We collect and process your personal data for the following purposes:

  • To provide, improve, and personalize our services.
  • To manage your account and provide customer support.
  • To communicate with you regarding updates, promotions, and marketing materials.
  • To comply with legal obligations or respond to lawful requests by public authorities.
  • For security purposes and to protect against unauthorized access, fraud, and other risks.

3. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

  • Consent : When you provide explicit consent for specific processing activities.
  • Contractual Obligations : When processing is necessary for the performance of a contract with you.
  • Legal Compliance : comply with applicable laws, regulations, or governmental requests.
  • Legitimate Interests : For our legitimate interests, such as improving our services, unless these interests are overridden by your data protection rights.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers : Third-party service providers who help us operate our business (e.g., payment processors, marketing platforms, etc.).
  • Legal Authorities : When required by law or necessary to protect our legal rights.
  • Business Transfers : In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the business transaction.

We do not sell or rent your personal data to third parties.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or destruction. These measures include encryption, access controls, and secure storage systems.

However, please note that no transmission of data over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Data Rights

As per applicable data protection laws, you have the following rights concerning your personal data:

  • Access : You can request access to the personal data we hold about you.
  • Correction : You can request that we correct any inaccuracies in your personal data.
  • Deletion : You can request the deletion of your personal data where applicable.
  • Data Portability : You can request the transfer of your personal data to another entity.
  • Objection to Processing : You can object to certain data processing activities based on legitimate interests.

To exercise your rights, please contact us at 8100457832.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These may collect information about your browsing behaviour and preferences. You can control the use of cookies via your browser settings.

9. Processing of Children’s Data

We collect personal data from children under the age of 18 with the consent of a parent or guardian. If the parent or guardian wishes to delete the personal data of their children, we will adhere to the same.

10. International Data Transfers

Your personal data may be transferred and processed outside your country of residence. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data during international transfers.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email : legal@moople.in
Phone : 8100457832

Address : 4TH FLOOR, P.S. MAESTRO, 113/A MATESHARTALA ROAD LP-8/12/4 KOLKATA Kolkata WB 700046 INDIA.

This Privacy Policy complies with the requirements of the Digital Personal Data Protection Act, 2023 of India